Basic
The purpose of this course is to provide workers with the essential knowledge and skills required to maintain safe workplaces in compliance with the Work Health and Safety Act 2011, NDIS Practice Standards, and organisational policies.
The course builds awareness of hazards, risk management strategies, safe work practices, and psychosocial wellbeing. It empowers learners to take responsibility for their own safety and that of participants, while fostering a culture of continuous improvement and shared accountability.
Basic
The purpose of this course is to build awareness, respect, and practical skills for delivering culturally safe and equitable care. Cultural safety goes beyond cultural awareness, requiring workers to reflect on their own values and biases while recognising and respecting the identity of participants. With a specific focus on First Nations Australians, this course highlights the historical and social context of colonisation, systemic disadvantage, and health inequities, and explains how these influence service delivery today. Learners will develop the confidence to provide culturally responsive support that upholds the dignity, rights, and choices of participants while aligning with NDIS Practice Standards and Aged Care Quality Standards.
Basic
The purpose of this course is to provide workers with the knowledge and skills required to respond effectively to emergencies, including fire, natural disasters, medical crises, and other critical incidents. Learners will gain an understanding of organisational emergency policies, personal responsibilities during evacuations, and the importance of communication and teamwork under pressure. The course emphasises the use of first response procedures, evacuation planning, and compliance with workplace health and safety requirements. By completing this course, workers will be able to act calmly and effectively in emergencies, ensuring participant and staff safety while meeting NDIS Practice Standards for safe environments and incident management.
Basic
The purpose of this course is to equip workers with the knowledge and skills to identify, prevent, and respond to cyber threats that may impact the safety of personal and organisational information. With the increasing use of online systems for participant data, communication, and service delivery, cyber security is a vital part of risk management and compliance. Learners will gain an understanding of common cyber risks, safe digital practices, and organisational responsibilities under privacy and data protection legislation. The course also explores how to respond to suspected breaches and contribute to a culture of security awareness.
Basic
The purpose of this course is to ensure workers understand their responsibilities under the NDIS Code of Conduct, human rights legislation, and organisational policies designed to prevent fraud and unethical behaviour. By exploring ethical decision-making, human rights principles, and the risks of fraudulent practices, workers will learn how to act with integrity, protect participants, and safeguard organisational trust. The course highlights the importance of accountability, transparency, and ethical culture in service delivery.
Intermediate
The purpose of this course is to equip workers with the knowledge and skills to recognise signs of domestic and family violence, respond safely and appropriately, and refer participants to relevant support services. It highlights the serious risks domestic violence poses to participant safety, wellbeing, and human rights. By building awareness and clear pathways for response, this course empowers workers to play an active role in safeguarding vulnerable individuals while maintaining professional boundaries and compliance with organisational and NDIS safeguarding standards.
Advanced
The purpose of this course is to equip disability support workers, aged care staff, and NDIS professionals with advanced knowledge and skills in infection control, specifically relating to resistant pathogens. Resistant pathogens, such as MRSA, VRE, and multidrug-resistant Gram-negative organisms, represent a growing challenge in both community and healthcare environments. This training ensures staff can recognise, prevent, and manage risks associated with resistant pathogens.
The course also reinforces compliance with NDIS Practice Standards, the NDIS Code of Conduct, and the Australian Guidelines for Infection Prevention and Control. Ultimately, the goal is to enhance participant safety, protect staff, and reduce organisational risk by promoting consistent, safe, and compliant infection control practices.
Intermediate
The purpose of this course is to equip support workers with a clear understanding of oncology care and the role they play in supporting participants with cancer. Cancer care is complex, involving not only medical treatment but also social, emotional, and daily living support.
This course provides knowledge about cancer types, treatments, and their impacts, while reinforcing the importance of person-centred, safe, and respectful care. It also ensures support workers understand their duty of care and compliance requirements under the NDIS Practice Standards and Australian healthcare guidelines.
Intermediate
The purpose of this course is to equip workers, leaders, and community members with the knowledge and skills required to create inclusive environments that uphold the rights and dignity of all individuals. It aims to promote practices that go beyond compliance to foster true belonging and participation. The course supports the vision of the NDIS by embedding inclusion into everyday service delivery and community life. Learners will gain a clear understanding of inclusion, discrimination risks, and practical strategies for building stronger, fairer, and more resilient communities.