This course provides support workers with essential knowledge and skills to safely assist clients with catheter care in line with NDIS practice standards and workplace policies. It explains the purpose of catheter care, including maintaining hygiene, preventing infection, and supporting client dignity and comfort. By the end, learners will understand how to follow care plans, identify and report potential complications, and apply infection control procedures during catheter care.

The purpose of this course is to provide support workers with the knowledge, skills, and confidence to deliver safe, effective, and respectful stoma care. Stoma care is a high-intensity support area under the NDIS, requiring strict adherence to infection prevention procedures, accurate monitoring, and sensitive communication with participants. This course equips workers with practical strategies to manage colostomies, ileostomies, and tracheostomies, while upholding participants’ dignity, rights, and wellbeing. It ensures all staff understand their responsibilities under organizational policy, NDIS Practice Standards, and Australian health guidelines.

The purpose of this course is to provide NDIS and disability support workers with the knowledge and skills to understand, identify, and manage the use of chemical restraint in practice. Chemical restraint is one of the most regulated restrictive practices and carries significant ethical, legal, and health implications.

By the end of this training, learners will be able to distinguish between chemical restraint and appropriate medical treatment, recognise the risks and impacts of misuse, apply correct protocols, and comply with reporting requirements under the NDIS Practice Standards.

The ultimate goal is to protect the dignity, human rights, and safety of people with disability, while promoting positive behaviour support strategies and working towards the reduction and elimination of restrictive practices.

This program provides staff with the knowledge and skills to recognize symptoms, follow safe procedures, and act appropriately in emergencies. It builds competence, reduces risks, and ensures staff can support participants in line with organizational policies and national standards.

Complex wound management is a critical skill for support workers and care staff who assist participants with high-intensity daily personal activities under the NDIS. This course introduces learners to the principles of skin integrity, wound prevention, and evidence-based wound care practices. It covers the recognition of different types of wounds, risk factors for skin breakdown, and the importance of following a registered nurse’s wound management care plan. Learners will also explore documentation requirements, infection control practices, and strategies for early escalation of concerns to prevent complications. By the end of the session, participants will understand their role in maintaining participant safety, dignity, and wellbeing through effective wound management.

The purpose of this course is to build the competency, confidence, and professional accountability of NDIS workers and staff involved in recruitment, management, and compliance. It provides a structured understanding of how NDIS Worker Screening operates as part of the broader safeguarding framework, ensuring that only suitable and trustworthy individuals deliver supports and services to people with disability. Learners will gain the ability to interpret legal requirements, assess worker suitability, and respond appropriately to changes in risk. This course promotes ethical decision-making, awareness of professional obligations, and the importance of transparent and consistent screening practices within every NDIS-registered organisation.

The purpose of this course is to build knowledge, confidence, and skills for workers who provide support to participants from Culturally and Linguistically Diverse (CALD) communities. In the NDIS context, workers often interact with participants who have unique cultural backgrounds, traditions, and values. By understanding these differences, support workers can avoid misunderstandings, reduce barriers, and deliver person-centred care. The course emphasises cultural awareness, sensitivity, and respect as essential foundations of quality support. It also reinforces compliance with NDIS Practice Standards and relevant Australian laws, ensuring that cultural inclusion is not only good practice but also a legal and ethical responsibility.

The purpose of this course is to equip NDIS workers, aged care staff, and disability support professionals with the knowledge and skills to promote participant advocacy and self-determination. It is designed to strengthen staff understanding of rights-based care and to ensure participants are given genuine opportunities to express preferences, make decisions, and access advocacy services where needed.

By completing this course, learners will gain the confidence to balance duty of care with the dignity of risk, supporting participants to live with autonomy, equality, and respect.

The purpose of this course is to equip learners with the knowledge, confidence, and practical strategies to support LGBTQIA+ participants in NDIS and aged or disability care settings. It highlights the importance of inclusion, dignity, and respect in everyday practice. By the end of the course, learners will understand how to use correct terminology, recognise and reduce risks of discrimination, apply inclusive procedures, and align their work with NDIS Practice Standards and Australian equality frameworks. This training ensures compliance and fosters a safe, supportive environment for all participants.