The purpose of this course is to equip workers with the knowledge and skills to recognise signs of domestic and family violence, respond safely and appropriately, and refer participants to relevant support services. It highlights the serious risks domestic violence poses to participant safety, wellbeing, and human rights. By building awareness and clear pathways for response, this course empowers workers to play an active role in safeguarding vulnerable individuals while maintaining professional boundaries and compliance with organisational and NDIS safeguarding standards.

The purpose of this course is to ensure workers understand their responsibilities under the NDIS Code of Conduct, human rights legislation, and organisational policies designed to prevent fraud and unethical behaviour. By exploring ethical decision-making, human rights principles, and the risks of fraudulent practices, workers will learn how to act with integrity, protect participants, and safeguard organisational trust. The course highlights the importance of accountability, transparency, and ethical culture in service delivery.

The purpose of this course is to equip workers with the knowledge and skills to identify, prevent, and respond to cyber threats that may impact the safety of personal and organisational information. With the increasing use of online systems for participant data, communication, and service delivery, cyber security is a vital part of risk management and compliance. Learners will gain an understanding of common cyber risks, safe digital practices, and organisational responsibilities under privacy and data protection legislation. The course also explores how to respond to suspected breaches and contribute to a culture of security awareness.

The purpose of this course is to provide workers with the knowledge and skills required to respond effectively to emergencies, including fire, natural disasters, medical crises, and other critical incidents. Learners will gain an understanding of organisational emergency policies, personal responsibilities during evacuations, and the importance of communication and teamwork under pressure. The course emphasises the use of first response procedures, evacuation planning, and compliance with workplace health and safety requirements. By completing this course, workers will be able to act calmly and effectively in emergencies, ensuring participant and staff safety while meeting NDIS Practice Standards for safe environments and incident management.

The purpose of this course is to build awareness, respect, and practical skills for delivering culturally safe and equitable care. Cultural safety goes beyond cultural awareness, requiring workers to reflect on their own values and biases while recognising and respecting the identity of participants. With a specific focus on First Nations Australians, this course highlights the historical and social context of colonisation, systemic disadvantage, and health inequities, and explains how these influence service delivery today. Learners will develop the confidence to provide culturally responsive support that upholds the dignity, rights, and choices of participants while aligning with NDIS Practice Standards and Aged Care Quality Standards.

The purpose of this course is to provide workers with the essential knowledge and skills required to maintain safe workplaces in compliance with the Work Health and Safety Act 2011, NDIS Practice Standards, and organisational policies.

The course builds awareness of hazards, risk management strategies, safe work practices, and psychosocial wellbeing. It empowers learners to take responsibility for their own safety and that of participants, while fostering a culture of continuous improvement and shared accountability.

The purpose of this course is to provide an introductory understanding of the Australian health and community services environment.

It equips learners with the knowledge of sector structure, core values, ethical responsibilities, and compliance obligations.

By the end of this course, participants will be prepared to deliver safe, ethical, and person-centred support in alignment with the NDIS Practice Standards and Aged Care Quality Standards.

The purpose of this course is to prepare NDIS and disability support workers to confidently identify, report, and respond to misconduct through safe whistleblowing practices. Whistleblowing is a critical part of maintaining trust and accountability within disability services, as it ensures that misconduct such as fraud, abuse, neglect, or unsafe practices is brought to light.

This training will give workers not only the knowledge of what whistleblowing means but also the confidence to act when required. It reinforces the fact that reporting misconduct is a responsibility shared by everyone in the workplace, and it highlights the legal protections available to workers who make disclosures in good faith.

By the end of the course, learners will understand how their actions contribute to safeguarding participants and upholding the integrity of the NDIS sector.

The purpose of this course is to equip NDIS workers, aged care staff, and disability support professionals with essential knowledge and skills to provide safe, compassionate, and compliant dementia care. Dementia is a progressive condition that affects cognitive, emotional, and physical wellbeing. Without proper training, workers may inadvertently compromise participant safety, dignity, or rights.

This course builds understanding of dementia’s nature, associated risks, and evidence-based support procedures. It also ensures alignment with NDIS Practice Standards, Australian dementia guidelines, and WHS obligations. Learners will gain confidence in their ability to respond to challenging behaviours, communicate effectively, and foster environments that protect dignity and independence.