The purpose of this course is to provide support workers with the knowledge, skills, and confidence to deliver safe, effective, and respectful stoma care. Stoma care is a high-intensity support area under the NDIS, requiring strict adherence to infection prevention procedures, accurate monitoring, and sensitive communication with participants. This course equips workers with practical strategies to manage colostomies, ileostomies, and tracheostomies, while upholding participants’ dignity, rights, and wellbeing. It ensures all staff understand their responsibilities under organizational policy, NDIS Practice Standards, and Australian health guidelines.

This course equips disability support workers with the knowledge, skills, and confidence to recognise, respond to, and manage seizures safely. It ensures compliance with NDIS Practice Standards and organisational policies while safeguarding participant dignity, independence, and wellbeing.

This section provides an essential foundation for understanding the principles and practices that underpin the support provided to Aboriginal and Torres Strait Islander participants. The core content addresses key themes central to delivering culturally safe, inclusive, and respectful support services. These themes are vital for aligning with NDIS Practice Standards and complying with relevant Australian legislation.

This course gives you the knowledge and practical skills to support people living in Supported Independent Living (SIL) homes to make their own decisions. Every person has the right to make choices about their life. Your job is to help them do that, not to make decisions for them.

The course is built on the Supported Decision-Making Policy and Procedure and the NDIS Practice Standard for Supported Decision-Making. That standard requires providers to put each participant's will and preferences at the centre of everything they do.

You will learn what supported decision-making is (and what it is not), how to share information in ways people understand, how to respect dignity of risk, and how to follow the six practice steps workers are expected to use every day.

This program provides staff with the knowledge and skills to recognize symptoms, follow safe procedures, and act appropriately in emergencies. It builds competence, reduces risks, and ensures staff can support participants in line with organizational policies and national standards.