This course teaches support workers how to identify fall risks and implement strategies to reduce the likelihood of falls for people with disability or those receiving care. It covers environmental safety checks, safe mobility techniques, and reporting requirements for incidents or hazards. By the end, learners will be able to support participants in maintaining independence while ensuring a safe and fall-free environment.

Complex bowel care is a high-intensity support area under the NDIS Practice Standards. It involves assisting participants with specialised bowel management, including the administration of enemas, suppositories, and monitoring bowel health. This course introduces learners to safe and respectful practices, roles and responsibilities, and compliance requirements.

The training ensures support workers understand both the clinical aspects of bowel care and the importance of preserving participant dignity, privacy, and choice during care delivery.

The purpose of this course is to build the competency, confidence, and professional accountability of NDIS workers and staff involved in recruitment, management, and compliance. It provides a structured understanding of how NDIS Worker Screening operates as part of the broader safeguarding framework, ensuring that only suitable and trustworthy individuals deliver supports and services to people with disability. Learners will gain the ability to interpret legal requirements, assess worker suitability, and respond appropriately to changes in risk. This course promotes ethical decision-making, awareness of professional obligations, and the importance of transparent and consistent screening practices within every NDIS-registered organisation.

This course provides support workers with essential knowledge and skills to safely assist clients with catheter care in line with NDIS practice standards and workplace policies. It explains the purpose of catheter care, including maintaining hygiene, preventing infection, and supporting client dignity and comfort. By the end, learners will understand how to follow care plans, identify and report potential complications, and apply infection control procedures during catheter care.

This course equips disability support workers with the knowledge, skills, and confidence to recognise, respond to, and manage seizures safely. It ensures compliance with NDIS Practice Standards and organisational policies while safeguarding participant dignity, independence, and wellbeing.

The Behaviour Support Plan Implementation Policy and Procedure ensures consistent, person-centred application of behaviour support strategies. It guides staff in promoting positive behaviour, safeguarding rights, and reducing restrictive practices. Implementation aligns with NDIS Practice Standards, supporting safe, respectful, and effective service delivery that enhances participant wellbeing and quality of life.

The purpose of this course is to build a clear and practical understanding of Interim Behaviour Support Plans (IBSPs) within the NDIS framework. Interim Plans are created when there is an urgent need to manage behaviours of concern that may present a risk to the person or others, and where restrictive practices might be required before a comprehensive plan can be developed.

Learners will gain the knowledge and confidence to identify when an IBSP is necessary, understand the required documentation, and ensure all actions remain compliant with the NDIS Practice Standards. The course aims to help practitioners deliver safe, ethical, and lawful support that upholds the participant’s rights and dignity.

This section provides an essential foundation for understanding the principles and practices that underpin the support provided to Aboriginal and Torres Strait Islander participants. The core content addresses key themes central to delivering culturally safe, inclusive, and respectful support services. These themes are vital for aligning with NDIS Practice Standards and complying with relevant Australian legislation.

This course helps support workers understand the importance of maintaining professional boundaries to build safe, respectful, and ethical relationships with participants. It explores appropriate behaviour, managing dual relationships, and recognising signs of boundary crossings or violations. By the end, learners will be able to set clear limits, protect participant wellbeing, and uphold NDIS Code of Conduct standards.