The purpose of this course is to build knowledge, confidence, and skills for workers who provide support to participants from Culturally and Linguistically Diverse (CALD) communities. In the NDIS context, workers often interact with participants who have unique cultural backgrounds, traditions, and values. By understanding these differences, support workers can avoid misunderstandings, reduce barriers, and deliver person-centred care. The course emphasises cultural awareness, sensitivity, and respect as essential foundations of quality support. It also reinforces compliance with NDIS Practice Standards and relevant Australian laws, ensuring that cultural inclusion is not only good practice but also a legal and ethical responsibility.
By the end of the course, learners will be able to:
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