The purpose of this course is to equip NDIS workers, aged care staff, and disability support professionals with essential knowledge and skills to provide safe, compassionate, and compliant dementia care. Dementia is a progressive condition that affects cognitive, emotional, and physical wellbeing. Without proper training, workers may inadvertently compromise participant safety, dignity, or rights.

This course builds understanding of dementia’s nature, associated risks, and evidence-based support procedures. It also ensures alignment with NDIS Practice Standards, Australian dementia guidelines, and WHS obligations. Learners will gain confidence in their ability to respond to challenging behaviours, communicate effectively, and foster environments that protect dignity and independence.

The purpose of this course is to equip learners with the advanced knowledge and practical strategies required to support participants living with epilepsy in both disability and aged care environments.

While many workers may already have a basic understanding of epilepsy, this course goes further by focusing on complex seizure types, risks, and best practice management. Learners will be guided through practical procedures that improve safety, dignity, and independence for participants.

By completing this training, workers will feel more confident and capable when providing care, ensuring that responses to seizures and daily support align with national standards and professional expectations.

The purpose of this course is to provide learners with the knowledge, skills, and confidence to support participants who live with multiple chronic conditions. These conditions, such as diabetes, arthritis, cardiovascular disease, dementia, and respiratory illness, often interact with each other in complex ways. This makes care planning more challenging but also more rewarding when done effectively. The course emphasises safe, ethical, and person-centred practices that comply with Australian standards and the NDIS Practice Standards. By the end of the training, learners will understand how to identify risks, implement practical strategies, and provide holistic support that respects dignity, independence, and participant choice.

The purpose of this course is to build the capability of workers in disability and aged care settings to recognise, respond to, and support participants experiencing mental health challenges. Mental health first aid is often the first line of support when a person is in distress, facing a crisis, or showing early warning signs of a condition.

This training emphasises immediate and appropriate responses that prioritise participant safety and dignity, while also protecting the wellbeing of the worker. It aligns with the NDIS Practice Standards and broader Australian mental health guidelines, ensuring that learners are not only skilled in responding effectively but also compliant with legal and ethical frameworks.

The purpose of this course is to provide learners with the knowledge, skills, and confidence to support participants who experience bladder and bowel care needs in disability and aged care settings. Continence management is not only about hygiene and physical health but also about dignity, independence, and quality of life.

By completing this course, learners will be able to recognise different types of incontinence, apply safe procedures, minimise risks of infection, and support participants in a respectful and person-centred way. The course also ensures that learners understand and comply with the NDIS Practice Standards and relevant Australian health guidelines.

The purpose of this course is to equip support workers with a strong foundation in leadership skills that are relevant to the disability and aged care sector. Leadership in these environments is not only about supervising staff but also about creating a safe, respectful, and accountable workplace where participants’ needs are at the centre of all decisions. This course provides learners with knowledge of leadership principles, different leadership styles, compliance requirements, and practical strategies for guiding and motivating teams. It is designed to help workers transition into leadership roles or strengthen their informal leadership practice in day-to-day support work. By the end of the course, participants will understand how leadership links directly to participant safety, team cohesion, and compliance with NDIS Practice Standards.

The purpose of this course is to provide workers with the essential knowledge and skills required to maintain safe workplaces in compliance with the Work Health and Safety Act 2011, NDIS Practice Standards, and organisational policies.

The course builds awareness of hazards, risk management strategies, safe work practices, and psychosocial wellbeing. It empowers learners to take responsibility for their own safety and that of participants, while fostering a culture of continuous improvement and shared accountability.

The purpose of this course is to build awareness, respect, and practical skills for delivering culturally safe and equitable care. Cultural safety goes beyond cultural awareness, requiring workers to reflect on their own values and biases while recognising and respecting the identity of participants. With a specific focus on First Nations Australians, this course highlights the historical and social context of colonisation, systemic disadvantage, and health inequities, and explains how these influence service delivery today. Learners will develop the confidence to provide culturally responsive support that upholds the dignity, rights, and choices of participants while aligning with NDIS Practice Standards and Aged Care Quality Standards.

The purpose of this course is to provide workers with the knowledge and skills required to respond effectively to emergencies, including fire, natural disasters, medical crises, and other critical incidents. Learners will gain an understanding of organisational emergency policies, personal responsibilities during evacuations, and the importance of communication and teamwork under pressure. The course emphasises the use of first response procedures, evacuation planning, and compliance with workplace health and safety requirements. By completing this course, workers will be able to act calmly and effectively in emergencies, ensuring participant and staff safety while meeting NDIS Practice Standards for safe environments and incident management.