Course / Course Details

ZERO TOLERANCE

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    By - 2Skill Instructor

  • 1 Hour
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Course Description

This course aims to build the professional and ethical capacity of NDIS workers and service providers to actively prevent and respond to all forms of abuse, neglect, and exploitation experienced by people with disability. The Zero Tolerance approach is more than a policy—it represents a culture of safety, respect, and accountability that every worker must uphold in daily practice.

The course helps participants understand what Zero Tolerance means in real-world service delivery, how to recognise early warning signs, and how to act in line with legal and organisational obligations. By completing this training, learners will gain the confidence and skills to protect participants’ rights and contribute to a workplace where abuse is never ignored or excused.

Course Outcomes

By the end of this course, learners will be able to:

  1. Define the Zero Tolerance Framework and its key principles to understand the legal and ethical foundations of safeguarding in disability services.
  2. Recognise different forms of abuse, neglect, and exploitation and identify early indicators through participant behaviour and workplace observation.
  3. Respond appropriately to incidents using organisational procedures, ensuring compliance with the NDIS (Incident Management and Reportable Incidents) Rules 2018.
  4. Apply ethical decision-making to protect participant rights, reflecting on personal and professional boundaries in complex support situations.
  5. Promote a positive, respectful, and abuse-free workplace culture through teamwork, leadership, and adherence to NDIS Practice Standards. 

Course Curriculum

  • 1 chapters
  • 1 lectures
  • 0 quizzes
  • 1 Hour total length
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1 ZERO TOLERANCE
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