This course aims to build the professional and ethical capacity of NDIS workers and service providers to actively prevent and respond to all forms of abuse, neglect, and exploitation experienced by people with disability. The Zero Tolerance approach is more than a policy—it represents a culture of safety, respect, and accountability that every worker must uphold in daily practice.
The course helps participants understand what Zero Tolerance means in real-world service delivery, how to recognise early warning signs, and how to act in line with legal and organisational obligations. By completing this training, learners will gain the confidence and skills to protect participants’ rights and contribute to a workplace where abuse is never ignored or excused.
By the end of this course, learners will be able to:
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