.png)
2SkillAdmin
Supporting CALD Communities: Building Cultural Awareness in Care
Understanding Cultural Diversity in Care
Australia’s care sector is home to one of the most culturally diverse workforces — and client bases — in the world. Supporting people from Culturally and Linguistically Diverse (CALD) backgrounds requires cultural sensitivity, respect, and an understanding of how culture influences care, communication, and trust.
The Supporting CALD Communities course by 2Skill helps NDIS and aged care workers build the knowledge and confidence to deliver truly inclusive, culturally safe support. By recognising and valuing diversity, support workers can strengthen relationships and improve care outcomes for participants and families from all backgrounds.
What You’ll Learn in the Course
This course explores the foundations of cultural awareness and inclusive care practices. You’ll learn how to:
Understand the meaning and importance of cultural diversity
Recognise how culture affects communication and behaviour
Apply culturally appropriate communication strategies
Support participants’ cultural and religious preferences respectfully
Address barriers to inclusion in care environments
Contribute to a culturally safe and welcoming workplace
Through practical insights and real-world examples, you’ll gain the tools to provide support that celebrates difference and promotes equality.
Why Supporting CALD Communities Matters
In care settings, cultural misunderstanding can lead to miscommunication, disengagement, or feelings of isolation among participants. By learning how to provide culturally safe care, workers create environments where everyone feels seen, heard, and respected.
For NDIS providers, supporting CALD participants aligns with the NDIS Quality and Safeguards Commission’s focus on inclusive and person-centred practice. For workers, it enhances professionalism, empathy, and the ability to connect meaningfully with participants from all walks of life.
Linking to Other Compliance Skills
The Supporting CALD Communities course links naturally with Cultural Safety and Equity in Healthcare (First Nations Focus) and Preferred Method of Communication. Together, these courses strengthen your understanding of inclusive practice, cultural respect, and effective communication — essential skills for every modern care professional.
All of these courses are available online and self-paced through 2Skill, allowing you to learn flexibly and at your own convenience.
Moving Forward With Confidence
By completing Supporting CALD Communities, you’ll gain more than cultural knowledge — you’ll develop the confidence to deliver care that’s inclusive, respectful, and empowering. You’ll also meet compliance expectations and show employers that you’re committed to diversity and equality in the workplace.
Start your learning journey today with 2Skill’s 14-day free trial, and experience how easy it is to strengthen your skills in culturally inclusive care.
.png)
.png)
.png)
